Complaint

At sg-aviator-game.com, we value user feedback and are committed to addressing any complaints promptly and fairly. If you have concerns or issues with our content or services, please follow the procedure below.

How to File a Complaint

To submit a complaint, please email us at [email protected] with the following details:

• Your full name and contact information.
• A detailed description of the issue or concern.
• Any supporting evidence, such as screenshots or references.

We will acknowledge your complaint within 24 hours and provide you with a reference number for tracking purposes.

Investigation Process

Once your complaint is received, our team will:

• Review the issue thoroughly and verify the details.
• Assess the accuracy of the content or service in question.
• Provide a resolution within 7 business days. If more time is required, we will keep you informed.

Escalation

If you are not satisfied with the resolution, you can escalate your complaint by emailing [email protected]. Please include your reference number and a detailed explanation of your concerns.

Commitment to Improvement

We treat complaints as opportunities to enhance our content and services. Your feedback is invaluable in helping us maintain high standards of quality and user satisfaction.

Contact Us

For questions about our complaint procedure, please email us at [email protected].